Terms of service

Terms of Service

Last Updated: [DATE]

Welcome to Bulkora. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Account Terms

To access certain features of our website, you may be required to create an account.

By creating an account, you agree that:

The information you provide is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities that occur under your account.
You will promptly notify us of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

2. Pricing and Payment

All prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to:

Modify product prices without prior notice.
Correct pricing errors that may occur on the website.
Refuse or cancel orders affected by pricing inaccuracies.

Payment may be accepted through approved payment methods, including but not limited to:

Cash on Delivery (COD)
Bank Transfer
Debit/Credit Cards
Mobile Wallets
Other payment methods offered at checkout

Orders may not be processed until payment verification has been completed where applicable.

3. Product Descriptions

We strive to provide accurate product descriptions, images, specifications, and pricing.

However, we do not guarantee that:

Product descriptions are completely error-free.
Product colors displayed on screens perfectly match actual products.
Product availability is always current.

Minor differences in packaging, color, or appearance may occur without affecting product functionality.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

Refuse any order at our discretion.
Cancel orders suspected of fraud or unauthorized activity.
Cancel orders due to stock shortages or pricing errors.
Limit quantities purchased by a customer or business.

If an order is canceled after payment has been received, an appropriate refund will be issued.

5. Shipping and Delivery

We aim to process and ship orders within the timeframes indicated on our website.

Delivery times are estimates only and may vary due to:

Courier delays
Weather conditions
Public holidays
Supply chain disruptions
Factors beyond our reasonable control

Customers are responsible for providing accurate shipping information.

We are not responsible for delays caused by incorrect shipping details provided by the customer.

Risk of loss and ownership of products generally transfer to the customer upon successful delivery.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Generally:

Return requests must be submitted within [RETURN PERIOD] days of delivery.
Products must be unused and returned in their original condition unless defective.
Certain products may not be eligible for return due to hygiene, safety, customization, or other restrictions.

Refunds, when approved, will be processed using the original payment method where possible.

Shipping charges may be non-refundable unless required by law or caused by our error.

7. Prohibited Uses

You agree not to use our website:

For unlawful purposes.
To violate any applicable laws or regulations.
To engage in fraudulent transactions.
To upload viruses, malware, or harmful code.
To interfere with website security or operations.
To infringe upon intellectual property rights.
To collect or misuse customer information without authorization.
To harass, abuse, threaten, or harm others.

Violation of these provisions may result in immediate termination of access to our services.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Text
Graphics
Images
Product listings
Website design

is owned by or licensed to Bulkora and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

Bulkora, its owners, employees, affiliates, suppliers, and partners shall not be liable for any:

Indirect damages
Incidental damages
Special damages
Consequential damages
Loss of profits
Loss of business opportunities
Data loss

arising from the use of or inability to use our website, products, or services.

Our total liability for any claim shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

10. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

The website will always be uninterrupted.
The website will always be secure.
Errors will always be corrected immediately.

Except as required by applicable law, all warranties, express or implied, are disclaimed to the fullest extent permitted.

11. Indemnification

You agree to indemnify and hold harmless Bulkora, its owners, employees, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

Your use of the website.
Your violation of these Terms.
Your violation of applicable laws.
Your infringement of any third-party rights.

12. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any dispute arising from or relating to these Terms, our products, or services shall be subject to the exclusive jurisdiction of the competent courts located in [CITY, PAKISTAN].

13. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Changes will become effective upon posting on our website.

Continued use of our website after changes are posted constitutes acceptance of the updated Terms.